Shuvo Gaming Terms & Conditions

01 General Provisions

Shuvo Gaming (hereinafter referred to as the "Platform") is an online gaming and entertainment service provider. These terms and conditions constitute a legally binding agreement between you and Shuvo Gaming.

By starting to use the platform, you agree to these Terms & Conditions, you are deemed to have accepted our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, please refrain from using the platform.

Scope of Application

• These terms apply to Shuvo Gaming's website, mobile app, and all digital services.
• Minors or legally ineligible individuals are strictly prohibited from using the platform.
• Shuvo Gaming reserves the right to update these terms and conditions at any time, and members will be notified before any changes take effect.

02 Account Registration & Eligibility

To open an account with Shuvo Gaming, the following eligibility requirements must be met:

• You must be at least 18 years must be.
• You must register your account using your own name and personal details.
• A maximum of one account is permitted per individual, household, or address.
• All information provided at the time of registration must be accurate and truthful.
• Shuvo Gaming may request identity verification documents at any time.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Sharing your account with anyone else is strictly prohibited. If you suspect unauthorized access to your account, contact Shuvo Gaming support immediately.

03 Deposits & Withdrawals

The following rules apply to all financial transactions on Shuvo Gaming:

Deposit

• The minimum deposit amount is ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, and approved bank transfers.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third parties are not accepted and will be returned.

Withdrawal

• The minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 24 hours.
• Large withdrawals may be delayed if KYC verification has not been completed.

04 Bonuses & Promotions

Shuvo Gaming offers a variety of bonuses and promotional offers, each with its own terms and conditions clearly stated on the offer page.

General Bonus Terms

• Specific wagering requirements must be met before a bonus can be withdrawn.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering conditions have been met.
• Multiple bonuses cannot be active at the same time unless explicitly stated in the offer.
• Shuvo Gaming reserves the right to void any bonus if there is reasonable suspicion of abuse.
• Each promotional offer has a set expiry date; any unused bonus will be cancelled once the offer period ends.

05 Gaming Rules

All games on the Shuvo Gaming platform operate under specific rules, which can be found on each game's page.

• All game outcomes are determined by a certified Random Number Generator (RNG).
• If a game is cancelled due to a technical issue, the full bet amount will be refunded.
• In the event of a dispute over a game result, Shuvo Gaming's server logs will be considered the final authority.
• If your internet connection drops during an active bet, the system will automatically determine the outcome.
• The dealer's decision in live games is final and cannot be changed.

06 Prohibited Activities

The following activities are strictly prohibited on the Shuvo Gaming platform:

• Creating or operating multiple accounts.
• Manipulating or using fraudulent methods to meet bonus requirements.
• Using software bots or automated tools to play games.
• Attempting to influence game outcomes by colluding with other members (Collusion).
• Intentionally exploiting any platform bug or glitch.
• Using the platform for money laundering or any other illegal purpose.
• Harassing or threatening other members or staff.

07 Responsible Gaming

Shuvo Gaming believes gaming should be fun, and we actively work to ensure it never becomes a problem.

• Each member can set their own daily, weekly, and monthly deposit limits.
• You can temporarily suspend your account for a set period at any time using the self-exclusion option.
• Enabling session reminders will send you notifications to take a break at set intervals.
• If signs of gaming addiction are detected, Shuvo Gaming may proactively reach out to the member to offer guidance and support.

For more details, visit our Play Responsibly View page.

08 Privacy & Data

Shuvo Gaming takes the protection of your personal information extremely seriously. Our full privacy policy here available.

• Information provided at registration will be used solely for the purposes of delivering and verifying our services.
• Your information will not be shared with any third party except where required by law.
• Requests to correct or delete your information can be submitted through our support team.

09 Account Closure & Termination

Shuvo Gaming reserves the right to temporarily or permanently close an account under the following circumstances:

• Any violation of these terms and conditions.
• Failure to verify identity or providing false information.
• Suspicious or fraudulent activity.
• A court order or directive from a law enforcement agency.

Members may also close their account at any time by contacting support. Any valid deposited funds will be returned, subject to all bonus conditions being met.

10 Changes to Terms & Effectiveness

Shuvo Gaming reserves the right to modify these Terms & Conditions reserves the right to make partial or full amendments. Members will be notified via email or platform notification before any changes take effect.

Continued use of the platform after any changes are made constitutes your acceptance of the updated terms. This agreement is governed by the applicable laws of Bangladesh, and any disputes will be settled in Bangladeshi courts.